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Mattress 101
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Don’t call them and ask them to ship something for you

  • Selection: Very poor
  • Expertise: Very poor
Cons:
Communication
Customer Service
Professionalism

Posted by Mike from Springfield, MA on April 21, 2023

You try to give the company credit and then you contact them directly. They tell you you can get same day delivery and you pay for the same-day delivery and then they don’t give you the same day delivery and they lied to you about it and you have to stay on top of them to find out what’s going on and literally get into a fuming argument Because they’re not doing what they said they were going to do or do not tell the customer what they’re going to do. Just a complete scam.


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